Contact Us
Have an Issue? We’re Here to Help.
Thank you for choosing Pilatee. If you need to initiate a return or request a refund, our team is here to support you every step of the way. Please follow the steps below to ensure a smooth and easy process:
Start Your Return or Refund Request
Click the link below to access our Return and Refund Request Form:
How to Complete Your Request
Fill out the form with accurate details.
- Providing clear information helps us resolve your request quickly. Please include:
Order details: Your order number and any other helpful information
Description of the issue: A clear explanation of the problem
Photos (if applicable): Images of the issue help us understand and speed up your request
- Review your form to make sure everything is correct and complete.
- Submit the form using the button at the bottom.
What Happens Next
Once your request is received, our team will review it and contact you with the next steps. We work hard to respond as quickly as possible because your satisfaction means everything to us.
If you have any questions or need extra support, feel free to reach out to us at info@pilatee.com. We are always happy to help.